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Terms & Conditions

Terms & Conditions

Last Updated: July 31, 2026

These Terms & Conditions govern your use of the Burhanoor website. By accessing, browsing, or placing an order through our online store, you agree to comply with these Terms & Conditions. Please read them carefully before using our platform.

Key Terms Summary

  • Order Acceptance: When you place an order, you make an offer to purchase our products. We accept orders based on inventory availability, order verification, and payment approval.
  • Pricing & Currency: We display prices in your selected store currency. Prices include or exclude applicable taxes as indicated at checkout. We reserve the right to correct typographical or system pricing errors.
  • Returns & Exchanges: You may return eligible items within our specified return period if they remain unused and in their original packaging.
  • Liability: We are not responsible for indirect damages, product misuse, or shipping delays caused by third-party carriers beyond our control.

1. General Account & Site Usage

By using this website, you confirm that you have reached the age of majority in your jurisdiction or that you use the site under the supervision of a parent or legal guardian.

You agree not to use our website or products for any unlawful or unauthorized purpose.

We may refuse service, suspend or terminate accounts, or cancel orders at our sole discretion.

2. Product Information and Availability

We make every effort to present accurate product information, including colors, materials, dimensions, specifications, and descriptions.

Visual Accuracy: Your device’s display settings may affect how product colors appear, so actual colors may vary slightly.

Inventory & Changes: We offer products subject to stock availability. We may modify, update, or discontinue any product at any time without prior notice.

Quantity Limits: We may limit the quantity of products that any individual, household, or geographic region may purchase.

3. Pricing, Orders, and Payment

Price Adjustments: We may change product prices at any time before we confirm your order.

Pricing Errors: If we list a product at an incorrect price because of a system or clerical error, we may cancel the affected order and issue a full refund.

Payment Methods: You must complete full payment using one of our accepted payment methods before we dispatch your order. We will process your order only after payment has cleared.

4. Shipping, Delivery, and Import Fees

Fulfillment: We provide estimated delivery times at checkout for your convenience. Actual delivery times may vary because of carrier demand, weather conditions, customs processing, or other unforeseen circumstances.

Address Accuracy: You must provide complete and accurate shipping information. We are not responsible for deliveries made to incorrect addresses provided by the customer.

Customs & Import Duties: If your order ships internationally, you are responsible for paying all applicable customs duties, import taxes, and local clearance fees.

5. Returns, Refunds, and Cancellations

Return Eligibility: You may return unused products in their original, unopened packaging with all tags attached within our designated return period.

Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect product, contact our support team within seven (7) days of delivery and provide clear photos or video evidence. After verification, we will provide a replacement or issue a refund at no additional cost.

Non-Returnable Items: We do not accept returns for final-sale items, personalized products, or hygiene-restricted goods unless they arrive defective or damaged.

Return Shipping: You are responsible for return shipping costs unless we made an error or shipped a defective or incorrect product.

6. Limitation of Liability and Product Use

Intended Use: You must use all products according to their instructions, labels, and safety guidelines.

Limitation of Liability: To the fullest extent permitted by applicable law, Burhanoor will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from product use, normal wear and tear, improper handling, or misuse.

7. Intellectual Property Rights

Burhanoor owns all content on this website, including text, website design, product images, graphics, logos, trademarks, and other intellectual property.

You may not reproduce, distribute, modify, publish, or commercially use any website content without our prior written permission.

8. Governing Law

The laws of the jurisdiction in which Burhanoor operates govern these Terms & Conditions and any disputes arising from your use of our website or services.

9. Customer Support Contact

If you have questions about your order, our products, or these Terms & Conditions, please contact us:

Brand Name: Burhanoor

Support Email: burhanoor.com